Our Sustainability Journey

Our Commitment

As part of our commitment to society, our people and the planet, we leverage EcoVadis, a global standard in business sustainability ratings, to rate our performance and understand where we can improve and make a bigger impact across the world.

The EcoVadis assessment includes 21 sustainability criteria across four core themes: Environment, Labour & Human Rights, Ethics and Sustainable Procurement.

In our latest rating, completed in February 2024, we earned a "Committed" Badge that demonstrates our progress and dedication toward advancing our sustainability efforts across the business.

In house

Our first efforts focused on the area where we have the most control — actions inside our own four walls. After an extensive internal assessment of our practices, we identified and eliminated waste, from the breakroom to the warehouse to the boardroom. In 2024, we made major strides across our organisation to reduce our impact. For example, our main distribution centre waste reached over 90% diversion rate from the landfill. The distribution centre are also focused on overall waste reduction, and from 2023 to 2024 the facility reduced the overall waste-to-landfill amount by 54%.

We’ve also made moves to minimise our battery and waste electrical and electronic equipment (WEEE) and packaging footprint across our regions in accordance with EU environmental policy. Otter Products contributes to various recycling compliance schemes and we’re constantly improving our Extended Producer Responsibility. [More information on our compliance schemes partnerships can be found here].

Another milestone within Otter Products’ sustainability journey includes better benchmarking and calculating of our energy, water, waste and greenhouse gas emissions data to understand our year-over-year progress. 

In product

We earned our reputation building reliable, long-lasting phone and tablet accessories that can take a thrashing. Today, our most popular smartphone designs contain over 40% recycled content.

There are many paths to curb our impact, and we had to make a choice: take the trail of composting or the road of recycling? With composting, there’s a short-term benefit of not necessarily adding waste. Yet they require new materials for production and industrial composting to break down. We believe there’s an alternative solution to help reduce pollution. By building phone cases using recycled materials, there’s a long-term impact of pulling existing materials out of the environment, giving them a second life, instead of sending them to the landfill.

In package

What’s inside our recycled phone cases is important. What they ship in is equally significant. That’s why we redesigned our retail packaging to replace nearly all plastic with materials that are fully recyclable and ready for your at-home recycling bin.

How we get our products onto shelves has changed as well — our new packaging takes up a lot less space on a shipping pallet. That lets us stack more phone cases, screen protectors, chargers and cable products into each load, which reduces delivery emissions.

On the horizon

We are proud of the strides we have made in 2024, and we aren’t stopping there. In 2025, we will continue to calculate our carbon footprint to better understand our impact. By understanding and benchmarking our emissions throughout our value chain, we can work toward setting carbon reduction targets and continue our focus of building a smarter, leaner and greener brand. For us, for you and for the planet.